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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Schiering

January 29, 2026

5  out of  5
rating by Michael Schiering
"Prompt excellent service. They go above and beyond."
We responded:
"We appreciate your review, Michael. Thank you!"
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Michael Rulapaugh

January 29, 2026

1  out of  5
rating by Michael Rulapaugh
"I would give them a zero if I could it's bad enough that I'm dealing with the passing of my father but this insurance company had a rip me off on top of it, what horrible people I wish I would have never done business with them"
We responded:
"We are so sorry for your loss. Please call the office if you would like to discuss your bill again. "
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Jenny Pérez

January 24, 2026

5  out of  5
rating by Jenny Pérez
"Gracias al grupo de Ryan Ochipa!! Son todos muy amables y quisiera hacer mención especial a Amy. Ella no es solo una agente,para mí es una amiga que siempre me contesta y ayuda a resolver en el momento y rápido. No se que haría sin ella,es súper especial. De verdad muchísimas gracias chicos"
We responded:
"Thank you for the 5-star review, Jenny! Here on State Farm Agent Ryan Ochipa’s Team, we are proud to serve our community and appreciate your recognition. "
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Jean-Yves Robin

January 22, 2026

5  out of  5
rating by Jean-Yves Robin
"Amy kept me updated on my car insurance new policy. She is very professional and make you feel at ease."
We responded:
"Thank you for the 5 star review! We strive to helping customers with their insurance needs. Glad to hear Amy did just that. "
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Jessie Benson

January 20, 2026

5  out of  5
rating by Jessie Benson
"Amy Diaz did an awesome job helping me get a new auto policy. Highly recommend!"
We responded:
"Thank you for the 5 star review. Glad Amy Diaz was able to help you with your insurance needs. "
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Julianne Saum

January 17, 2026

5  out of  5
rating by Julianne Saum
"Autumn was so kind, efficient and accommodating. I switched from another agent to this office and they have made it such an easy process. Thank you!"
We responded:
"Thanks for the five star review. We are glad Autumn was able to help you with your insurance. "
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Monique Streets

January 16, 2026

5  out of  5
rating by Monique Streets
"Amy was amazing! She made the experience quick and answered all my questions! Updated me with everything i need to know such as their amazing discounts!!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Ryan Ochipa’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
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Craig Chesley

January 16, 2026

5  out of  5
rating by Craig Chesley
"Autumn was amazing saved me a big amount of money. Was pleasure to deal with"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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T Stamper

January 16, 2026

5  out of  5
rating by T Stamper
"We’ve been with them for years. Only one accident and they were prompt and helpful along the way."
We responded:
"Thank you for the 5 star review. "
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Patricia Macklin

January 14, 2026

5  out of  5
rating by Patricia Macklin
"Changing our insurance from one car to another was quick and painless. Thank you."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. "
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Judy Pignatelli

January 14, 2026

5  out of  5
rating by Judy Pignatelli
"I had the pleasure of working with Amy Allen. We needed to switch our insurance from Wisconsin to Florida. Amy made this the easiest transition that we have had so far since moving to Florida. We are very excited to find such a friendly and accommodating iInsurance office, right here in our new hometown."
We responded:
"Thank you for taking the time to leave such a great review, Judy. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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PameLA MB

January 12, 2026

5  out of  5
rating by PameLA MB
"Everyone is so nice & give me the best rates possible."
We responded:
"Thank you!"
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Gyula Kadar

December 19, 2025

5  out of  5
rating by Gyula Kadar
"10+ years with Mr. Ochipa and his Team! Excellent!"
We responded:
"Thank you for the 5 star review!"
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Bryan Jones

December 18, 2025

5  out of  5
rating by Bryan Jones
"I wanted to personally thank Autumn Donovan for her assistance the other day, and let others know how helpful she was. I showed up at the office about 10 minutes before closing and she didn’t turn me away, but still sat down with me and searched for the best rate offered , answered all my questions, and even gave me advice on how best to proceed for my circumstances. She was knowledgeable, professional, and her customer service skills were absolutely amazing. This girl knows insurance! Autumn is truly an ambassador for the State Farm brand and I couldn’t have been happier with her assistance. If you ever need insurance give her a chance and she will go out of her way to help you, not all companies will."
We responded:
"Thank you for the 5-star review! We're thrilled to hear about your great experience, and we'll be sure to pass along your kind words to Autumn. We truly take pride in providing excellent service. We look forward to serving you again. "
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Jake Atkins

December 11, 2025

5  out of  5
rating by Jake Atkins
"Autumn Donovan has been the most pleasant and helpful agent, navigating us through auto, boat, and property articles, and moving from renters to homeowners as well. Thank you!"
We responded:
"Thank you for the 5 star review. Glad Autumn was able to help you with your insurance needs."
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James Fleming

November 29, 2025

5  out of  5
rating by James Fleming
"Amy was super helpful and knowledgable when we were shopping insurance. Thank you."
We responded:
"Thank you! Glad Amy was able to help you."
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Joshua Stover

November 26, 2025

5  out of  5
rating by Joshua Stover
"Very responsive and knowledgeable. Amy did a great job of recommending solutions that fit our needs."
We responded:
"Thank you for the 5 star review! Glad Amy was able to help you!"
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Michael McGregor

November 26, 2025

5  out of  5
rating by Michael McGregor
"My wife and I have had all of our insurances with Ryan Ochipa since we moved to Florida in 2020. He and his staff are very knowledgeable and professional. The prices have always been reasonable. Just recently, Autumn went thru all my coverages with me and helped me cut some cost without sacrificing the coverage that I need to keep. She did a great job. Thank you very Ryan, Autumn and all their staff for your help since 2020."
We responded:
"Thank you for the 5 star review! We stride to make sure our customers have the right coverage. "
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Joyce Cartossa

November 25, 2025

5  out of  5
rating by Joyce Cartossa
"Pam was very helpful and had patience with all my questions. I was never rushed in making decisions."
We responded:
"Thank you! Glad Pam was able to help you with your insurance. "
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Albert Carter

November 25, 2025

5  out of  5
rating by Albert Carter
"Autumn was very polite and easy to deal with. Any questions I had she was quick to answer or follow up with the correct answers the first time. No hassle, a true professional."
We responded:
"Thank you for the 5 star view! Glad Autumn was able to help you with your insurance needs. Look forward to working with you in the future. "
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Melissa Carter

November 25, 2025

5  out of  5
rating by Melissa Carter
"I was a nervous mom to begin with because my son was a new driver, but also the added expense for our family was a major concern. I was able to voice my concerns with Autumn and she was wonderful in helping to ease my nerves and explain the new safe driver programs along with available discounts. She immediately made me feel at ease with the process. Thank you to Autumn and her team for making this process smooth and much easier than imagined. Happy Thanksgiving to your wonderful team, very thankful for you!"
We responded:
"We are so happy that Autumn was able to help you! We appreciate your business. Happy Thanksgiving!!"
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Mic SMITH

November 18, 2025

5  out of  5
rating by Mic SMITH
"Smashing it in customer service. They truly make me feel like a valued clients and service multiple assets from vehicles, boat, camper, and my homes. Thankful for these folks!"
We responded:
"Thank you for the 5 star review! Our team works hard to provide exceptional service, and your feedback motivates us to continue delivering the best."
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Doreen Rogalla

November 11, 2025

5  out of  5
rating by Doreen Rogalla
"Amy has been our agent for a few years now. She has been so incredibly helpful with home owners policies. I would recommend her and Ryan O’Chipa to everyone"
We responded:
"Thank you for the 5 star review! Glad Amy was able to help you with your homeowners insurance. "
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Becky F

November 10, 2025

5  out of  5
rating by Becky F
"I have always received excellent customer service with Ryan Ochipa’s State Farm Insurance Company. Today Connie assisted me with changing my auto insurance to my new vehicle. Connie was very informative and professional. Within the hour I received my new premium amount as well as my temporary insurance card. As always, it was a pleasure to work with this agency."
We responded:
"Thank you for taking the time to leave us a 5-star review! We're happy to know that Connie met your expectations. "
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Ray K

November 1, 2025

5  out of  5
rating by Ray K
"I have been with State Farm Insurance Agency for several years now. I Have been delighted in particular with the Ryan Ochipa Agency In Ormond Beach, Florida, which has demonstrated with all of my policies to be very different than other agencies. Most agencies are no longer personal but governed by the larger corporate structure, leaving the feeling that I am just a number and the things we speak about are relative only to the categories like liability, medical coverage deductibles, and it is very cold and unfriendly numbers and dollars relationship. I would like to testify factually, openly & honestly that the Ryan Ochipa Agency In Ormond Beach, a branch in State Farm network is so very personal. They watch over you. They let you know when you have upcoming payments. They call intermittently just to ask if there’s anything I have concerns about on renewals. They also called me recently to ask if I needed any assistance with any part of my policies. In particular, a young lady by the name of Riyahana called me just recently. She asked me if I had any concerns with the renewals that were upcoming and I told her I would like to re-evaluate my second small car policy cost because it was several hundred dollars higher than a much more expensive car. She said to me I will conduct some research, ask some questions in my office and call you back with some possible suggestions. In the busy world of insurances, especially in Florida, I did not expect a return call and just wrote it off as another ‘Goodwill’ gesture from an agency, but doubted if there would be follow through. It’s just the way insurance companies have been over my last 55 years dealing with many different companies. To my surprise and more-so excited to know that I mattered & I’m protected by a great agency with people who care. Riyahana offered me other possibilities to reduce the cost of the coverage. This review most importantly is to tell ALL readers not to hesitate to call this State Farm Agency, Ryan Ochipa in Ormond Beach, and rest-assuredly, they will do their very best to insure what is important to you whether it be your home or your cars or your boat, etc. Their team will keep you safe, give you the fairest prices, and most of all treat you like a friendly respected client instead of just a number in this cold corporate world. You will not be disappointed. Sincerely, Ray"
We responded:
"Thank you for taking the time to leave such a positive review. We’re delighted to hear that our service surpassed your expectations. Providing high-quality service is at the heart of everything we do, and your feedback reassures us that we’re on the right track. We truly appreciate your trust. Should you need any further assistance, please feel free to contact us anytime. "